Refund Policy
Listing fees are not refundable
A listing fee buys a position on the board from the moment payment clears. That placement is delivered immediately, so the fee is not refundable — including in all of the following cases:
- Someone outbids you and you drop down the board, or off it entirely.
- The weekly reset clears your listing on Monday.
- Your listing received fewer clicks than you hoped, or none at all.
- You changed your mind, or listed the wrong website.
None of these are faults in the service. Being outbid and the weekly reset are how the board is designed to work, and both are described on the site before you pay.
When we will refund
- You were charged but no listing appeared, and we cannot place it.
- You were charged more than once for the same listing.
- We removed your listing through our own error rather than a breach of the Terms.
Approved refunds return to the original payment method within 5–10 working days.
Raising a listing
When you raise an existing listing you are charged only the difference between your old and new amount. That difference is treated exactly like any other listing fee.
How to ask
Email TO COMPLETE with your order reference and the website you listed. We reply within 3 working days.